Physio-Control Inc. has announced it will be notifying all affected US and global customers of a possible battery malfunction to its LIFEPAK 20/20e defibrillator/monitor.
The device, which can also be run on mains (AC) power, is said to lose battery power while it is in operation. A loss of DC power during patient use is highly unlikely, but if it occurs and AC power is not readily available, it could delay the delivery of defibrillation therapy, which could potentially result in serious injury or death.
While there have been 767 reports of power failures during patient use over the product’s eight year run, there has been only one (unconfirmed) adverse patient event.
“Physio-Control is committed to providing the highest quality devices, ensuring patient safety, and minimising the impact to our customers’ operations,” said Brian Webster, president of Physio-Control. “The LIFEPAK 20/20e monitor is one of our most reliable hospital products and this product correction will make these devices even more reliable.”
The company, which is owned by Mediatronic Ltd., plans to update all affected power supplies at no charge, with service representatives scheduling service visits to update all affected devices.
In the meantime, customers have been advised to keep units in service by testing their devices frequently and regularly, keeping them charged on mains power whenever possible. Physio-Control advises its US customers to call Technical Support on 1-800-442-1142, or email email@example.com. Customers living outside the United States should contact their local Physio-Control representative.
All customers may also visit the website at www.physio-control-notices.com/LP20Power for more information and to determine if a device is defective.